Privacy Policy

1. Introduction

We take the protection of your personal data seriously. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or interact with us through advertising platforms.

Controller:
Karen Simonyan
Mladost 1A, Block 508, Entrance 5, Apartment 101
Sofia, Bulgaria
Email: contact.chistobg@gmail.com
Phone: +359 879019553

2. Data Collection and Use

We collect and process personal data when you:

• Contact us via our website or email
• Fill out a form in our Perspective Funnel landing pages
• Book a cleaning service
• Interact with our advertisements on Meta (Facebook & Instagram) or Google

The types of personal data we may collect include:

• Name
• Email address
• Phone number
• Address
• Any other information you voluntarily provide

We use this data to:

• Process your booking or request
• Contact you to confirm appointments
• Send offers, updates, or marketing messages (only with your consent)
• Improve our website and services

3. Use of Perspective Funnels

Our website and booking process may be hosted on Perspective Funnels, provided by Perspective Software GmbH, Berlin, Germany. Perspective Funnels may process your data on our behalf in accordance with GDPR. You can view their privacy policy here: https://perspective.co/en/privacy

4. Meta Pixel

We use the Meta Pixel (Facebook Pixel) from Meta Platforms Ireland Ltd. to measure the effectiveness of our advertising and to deliver more relevant ads. This technology helps us understand how visitors interact with our website after seeing our ads. Data collected via Meta Pixel may be linked to your Facebook or Instagram profile and used for targeted advertising. You can manage your ad preferences in your Facebook settings: https://www.facebook.com/adpreferences

5. Google Ads & Conversion Tracking

We use Google Ads and conversion tracking to measure the effectiveness of our advertising campaigns. When you click on one of our Google Ads, a cookie is set that helps us track conversions (such as form submissions or bookings). No personal data is shared directly with Google that would allow them to identify you personally.

6. Legal Basis for Processing

We process your data based on:

• Art. 6 (1) lit. b GDPR – to fulfill a contract or pre-contractual measures
• Art. 6 (1) lit. a GDPR – with your consent (e.g., for marketing)
• Art. 6 (1) lit. f GDPR – for legitimate interests, such as advertising and service improvement

7. Data Retention

We store your data only for as long as necessary to fulfill the purposes stated above or as required by law.

8. Your Rights

You have the right to:

• Access your personal data
• Rectify incorrect data
• Request deletion of your data
• Restrict processing of your data
• Object to the processing of your data for marketing purposes
• Withdraw consent at any time

To exercise your rights, contact us at: contact.chistobg@gmail.com

9. Cookies

Our website uses cookies to improve your browsing experience, analyze traffic, and personalize ads. You can disable cookies in your browser settings.

10. Security

We use appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

Last updated: August 2025